Air Peace to Refund Stranded Lagos–Jamaica Passengers Following NCAA Intervention
The Nigeria Civil Aviation Authority (NCAA) announced that Air Peace has agreed to refund passengers affected by the Lagos–Jamaica travel disruption that left several stranded and deported from Barbados.
Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, explained that the issue began during passenger profiling at Lagos’ Murtala Muhammed International Airport, where some travelers lacked the required documents for the Lagos–Antigua–Jamaica flight. While 67 passengers were allowed entry into Jamaica, 25 were stopped by immigration for lacking onward tickets, proof of funds, or valid accommodation details.
Air Peace offered refunds initially, but passengers opted to travel to Barbados, a visa-free destination, before returning to Nigeria. Achimugu said the NCAA mediated the dispute, and the airline agreed to issue refunds as a goodwill gesture, while regulatory review and potential sanctions remain ongoing.
The resolution aims to protect the aviation industry’s reputation while ensuring passengers’ rights are upheld.
The Nigeria Civil Aviation Authority (NCAA) announced that Air Peace has agreed to refund passengers affected by the Lagos–Jamaica travel disruption that left several stranded and deported from Barbados.
Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, explained that the issue began during passenger profiling at Lagos’ Murtala Muhammed International Airport, where some travelers lacked the required documents for the Lagos–Antigua–Jamaica flight. While 67 passengers were allowed entry into Jamaica, 25 were stopped by immigration for lacking onward tickets, proof of funds, or valid accommodation details.
Air Peace offered refunds initially, but passengers opted to travel to Barbados, a visa-free destination, before returning to Nigeria. Achimugu said the NCAA mediated the dispute, and the airline agreed to issue refunds as a goodwill gesture, while regulatory review and potential sanctions remain ongoing.
The resolution aims to protect the aviation industry’s reputation while ensuring passengers’ rights are upheld.
Air Peace to Refund Stranded Lagos–Jamaica Passengers Following NCAA Intervention
The Nigeria Civil Aviation Authority (NCAA) announced that Air Peace has agreed to refund passengers affected by the Lagos–Jamaica travel disruption that left several stranded and deported from Barbados.
Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, explained that the issue began during passenger profiling at Lagos’ Murtala Muhammed International Airport, where some travelers lacked the required documents for the Lagos–Antigua–Jamaica flight. While 67 passengers were allowed entry into Jamaica, 25 were stopped by immigration for lacking onward tickets, proof of funds, or valid accommodation details.
Air Peace offered refunds initially, but passengers opted to travel to Barbados, a visa-free destination, before returning to Nigeria. Achimugu said the NCAA mediated the dispute, and the airline agreed to issue refunds as a goodwill gesture, while regulatory review and potential sanctions remain ongoing.
The resolution aims to protect the aviation industry’s reputation while ensuring passengers’ rights are upheld.
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