Refund

Request a Refund

Refund Policy

At Fintter.com, we are committed to providing you with the best possible user experience. We understand that sometimes situations may arise where a refund is necessary. This Refund Policy outlines the circumstances under which refunds are issued, as well as the process for requesting a refund.

1. Digital Products and Services

Since Fintter.com primarily offers digital services and content (including premium memberships, digital downloads, or other online services), all sales of digital products are considered final and non-refundable. Once a digital product or service has been accessed or downloaded, we cannot issue a refund.

2. Subscription Services

If you have purchased a subscription to a premium feature on Fintter.com, you may be eligible for a refund under the following conditions:

  • Initial Subscription Refund: If you cancel your subscription within the first 7 days of purchase, and have not used any premium features, you may be eligible for a full refund.
  • Renewal Refunds: Renewals for subscription services are non-refundable. If you do not wish to continue with the service, you must cancel your subscription before the renewal date.
  • Partial Refunds: We do not offer partial refunds for unused time on a subscription.

3. Eligibility for Refunds

Refund requests will only be considered if:

  • You experience technical difficulties that prevent you from accessing or using the digital service or content and the issue cannot be resolved by our support team.
  • You are incorrectly charged due to a billing error.

Refunds will not be issued for:

  • Changes in your personal circumstances (e.g., no longer needing the service).
  • Failure to cancel your subscription before the renewal date.
  • Dissatisfaction with features that have been delivered as promised.

4. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at info@fintter.com within 7 days of your purchase with the following information:

    • Your name and email address associated with the account.
    • A detailed explanation of the reason for your refund request.
    • Proof of purchase (such as a receipt or transaction number).
  2. Review Process: Once we receive your request, our support team will review the information and respond within 5-7 business days. Please note that submitting a refund request does not guarantee a refund.

  3. Refund Issuance: If your refund request is approved, we will issue a refund to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.

5. Changes to Refund Policy

Fintter.com reserves the right to modify or update this Refund Policy at any time. Changes will be posted on this page, and the "Last Updated" date will reflect the most recent update. It is your responsibility to review this policy periodically for any changes.

6. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at:
Email: info@finter.com