Refund Policy

Refund Policy

1. Refund Eligibility

1.1. Refunds may be provided for courses or services purchased on [Your Learning Platform Name] under certain circumstances.

1.2. To be eligible for a refund, the request must be made within [Number] days of the purchase date.

2. Non-Refundable Items

2.1. The following items are typically non-refundable:

• Completed courses or learning materials that have been accessed or downloaded.
• Courses that have been partially completed or have been accessed for a significant duration.
• Any services explicitly mentioned as non-refundable during the purchase process.

3. Eligible Refund Situations

3.1. You may be eligible for a refund if:

• You accidentally purchased the same course multiple times.
• You experience technical issues preventing access to the course or materials, and these issues cannot be resolved by our support team within a reasonable time frame.

4. How to Request a Refund

4.1. To request a refund, please contact our customer support team at Support@fintter.com. Please include your order details and a brief explanation of the reason for your refund request.

5. Processing Refunds

5.1. Refund requests are typically processed within [Number] business days after verification.

5.2. Refunds are processed using the same payment method used for the original purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

6. Disputes and Appeals

6.1. If a refund request is denied, you have the right to appeal the decision. Please provide any additional relevant information to support your appeal.

7. Changes to the Refund Policy

7.1. We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our Platform.

8. Contact Us

8.1. If you have questions about our refund policy, please contact us at skills@fintter.com.